1. Service-Based Policy

Our services are custom and digital, so we usually do not offer refunds once work has started or been delivered. Still, we’ll always try to fix any problems you may have.

2. When You May Get a Refund

You may ask for a refund if:

• You cancel the project before we begin any work

• We’re unable to deliver the service as promised in the project scope

• There is a serious issue from our side that we cannot fix

All refund requests must be made within 3 days of your payment or deposit.

3. When Refunds Are Not Possible

We cannot give refunds if:

• Work has already started or is completed

• You change your mind after we begin the project

• Delays happen because of missing details or late replies from your side

4. How to Ask for a Refund

To request a refund, please contact us with:

• Your full name

• The service or project details

• The reason for your refund request

We’ll review your request and get back to you within 3–5 business days.

5. Final Decision

All refund decisions are made by Electric Networks LLC. If we approve your request, we’ll return your payment to the original payment method within 7 business days.